Contact Us
Our dedicated support team is available to assist Australian players with all gambling-related enquiries, account management issues, and technical difficulties. We maintain strict compliance with Australian gambling regulations and prioritise responsible gaming practices in all our communications.
Available Support Channels
We offer multiple communication channels to ensure prompt assistance for our valued players across Australia. Each channel is staffed by trained professionals who understand local gambling laws and player protection requirements.
- Live online chat available 24/7 for immediate assistance
- Email support at [email protected] with responses within 24 hours
- Phone support on 1300 888 567 during business hours (9 AM – 8 PM AEST)
- Dedicated responsible gambling helpline for player protection concerns
Support Department Specialisations
Our support structure includes specialised departments to address specific player needs efficiently. Account verification, withdrawal processing, and bonus enquiries are handled by our financial services team, while technical issues and game-related questions are managed by our gaming support specialists.
- Account management and verification services
- Payment processing and withdrawal assistance
- Responsible gambling support and self-exclusion options